Contact Us
For general support inquiries, please email us at:
We typically respond within 24-48 hours on business days.
Common Topics
Login Issues
If you're having trouble logging in:
- Make sure you're using the same login method (Google, Apple, or email) that you used when creating your account
- Check that your email address is spelled correctly
- Try resetting your password using the "Forgot Password" link
- Ensure you have a stable internet connection
Account Deletion
To delete your account and all associated data, visit our account deletion page. Account deletion is permanent and cannot be undone.
App Crashes
If the app is crashing:
- Make sure you're running the latest version from the App Store or Google Play
- Try closing the app completely and reopening it
- Restart your device
- If problems persist, email us with details about when the crash occurs
Proof Editor Issues
If you're having trouble with the proof editor:
- Check the User Guide for tutorials and tips
- Review the FAQ for common questions
- Make sure you have a stable internet connection for collaborative features
Privacy Inquiries
For questions about your data or privacy concerns:
See our Privacy Policy for details on how we handle your data.
Service Status
All systems are currently operational. If you're experiencing issues, please check back here or contact support.
Feature Requests
Have an idea to make Final Equation better? We'd love to hear it! Send your suggestions to feedback@finalequation.com.